Frequently Asked Questions

Summify.News uses advanced AI technology to analyze YouTube videos from your selected channels and create concise summaries. You can choose up to 3 channels for the free preview, and we'll generate both text summaries and audio podcasts that you can access through your dashboard or receive via email.

You can add any public YouTube channel to your summary. Simply search for the channel name or paste a YouTube channel URL. We support all types of content creators, from news channels and educational content to entertainment and tech reviewers. The free preview allows up to 3 channels, while premium plans offer more channel options.

Our AI-powered summaries are designed to capture the key points and main topics from each video. While we strive for accuracy, summaries are generated by automated systems and may occasionally miss nuances or contain minor inaccuracies. We continuously improve our algorithms based on user feedback and technological advances.

Yes! You can customize several aspects of your summaries through your dashboard settings: summary detail level (quick, standard, or comprehensive), delivery time, timezone, and preferred language. Premium users get access to additional customization options and can set specific preferences for different channels.

Summaries are generated daily based on new content from your selected channels. You can choose your preferred delivery time in your account settings. If a channel doesn't upload new content on a particular day, you won't receive a summary for that channel, but you'll still get summaries for channels that did upload content.

The free plan includes up to 3 channels and basic summary features. Premium plans offer more channels (up to 20+), advanced customization options, priority processing, longer summary retention, and access to premium features like detailed analytics and custom summary formats. Premium users also get priority customer support.

You can cancel your subscription at any time through your account settings in the dashboard. Go to Settings > Subscription and click 'Cancel Subscription'. Your premium features will remain active until the end of your current billing period. You can also contact our support team at jan.schulz@cileria.com for assistance with cancellation.

Absolutely. We take data security seriously and implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits. We only collect necessary data to provide our service and never sell your personal information. You can read more about our data practices in our Privacy Policy.

Yes! Summify.News is fully responsive and works on all devices including smartphones and tablets. You can access your dashboard, read summaries, and listen to podcasts on any device with a web browser. We're also working on dedicated mobile apps for even better mobile experience.

We're here to help! You can reach our support team at jan.schulz@cileria.com, and we typically respond within 24 hours. Premium users get priority support with faster response times. You can also check our FAQ page for common solutions, or visit our Devlog to see recent updates and improvements to the platform.